Refund policy

At VOIT, we are committed to delivering high-quality products and ensuring a smooth shopping experience for our customers. Please review our return and refund policy carefully before making a purchase.

Eligibility for Returns

Returns are accepted only under the following conditions:

The product received is damaged, defective, or incorrect

The issue is reported within 48 hours of delivery

The product is unused, unworn, and returned in its original packaging, including tags, boxes, and invoice.

How to Request a Return

To initiate a return, please email us at business@voit.in within 48 hours of receiving your order with:

Order ID

Clear images or video of the product highlighting the issue

A brief description of the problem

Our team will review your request and respond within 1–3 business days.

Refund Policy

Once the returned product passes our quality inspection, the refund will be initiated

Refunds are processed to the original payment method

Please allow 3–7 business days for the refund to reflect in your account, depending on your bank or payment provider

Replacement Policy

Eligible products may be replaced subject to availability

If a replacement is unavailable, a refund will be processed instead

Shipping Charges

For approved returns due to damaged or incorrect products, VOIT will bear the return shipping cost

Order Cancellation Policy

Orders can be cancelled within 12 hours of placing the order

Once an order is shipped, cancellations are not allowed.

Contact Us

For any queries related to returns, refunds, or cancellations, contact us at:
📧 business@voit.in